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how do we do it
We have a concept and
implement it together.
Wir arbeiten sowohl online als auch stationär zusammen.
Intensive Teamarbeit wird unser gemeinsames Konzept exakt auf Ihr Unternehmen anpassen und dann ergebnisorientiert umsetzen.
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“When a flower doesn’t bloom,
you fix the environment in which it grows,
not the flower.”
Alexander Den Heijer
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One of many important tools is the Kano model.
The process by which we can achieve customer satisfaction was scientifically researched by Noriako Kano in Japan.
The Kano model is a description of how we can systematically generate customer satisfaction.
It explains the connection between achieving certain properties of a product or service and the expected satisfaction of customers with it.
For more information:
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